Drive more tours for your community with seamless tour scheduling through SMS, email, phone or web.
All Further products are built on a centralized tour booking system that integrates into community calendars and CRMs. This integrated system ensures we don’t request a tour from a prospect twice, we know when a tour has taken place, and we know when to follow up on a tour to schedule next steps.
Unlike other platforms, we don't just give you tools, we give you performance.
High performing senior living organizations choose Further to maximize occupancy.
Senior living sales teams are busy and don’t always have the time to call leads for scheduling right away. Further books tours for them using the prospects' preferred channel—SMS, email, phone or web. We use digital best practices to make the process is seamless, easy and effective. Using our integrated platform, senior living prospects are encouraged to tour at the right time in the conversation.
Ensure you're asking for a tour at the right time in the prospect journey and avoid confusing duplicate asks. Our integrated tour scheduling platform will sync tour data between email, sms, web and phone to ensure an excellent experience for prospective residents.
All booked tours receive automated reminders via their calendar and SMS to increase your show rate. The platform makes rescheduling easy for prospects and sales teams when the requested time no longer works.
When a tour is requested by a prospect, there are multiple configuration options to make the confirmation workflow simple and optimized for your organization. Whether you prefer real time availability or allowing maximum tour options, Further has many different configuration options that are easy to set up.
Further’s calendar system can combine custom rules and real time availability to support complex rules for open tour slots. Our calendar platform will work for a single sales person or sales teams with multiple members, and will configure availability in an intelligent rule based format.
Once a scheduled tour time has passed, Further will send an intelligent survey out to automate next steps. Our post tour survey will rebook tours for no shows, get feedback from those who toured, drive next steps, and generate positive online reviews.
All booked tours will sync with CRMs as custom activities to ensure that sales teams have all the information the prospect requested. As Prospects reschedule, reply to the post tour follow up and continue to communicate with Further, we will sync all of that data into the CRM platform.
“Deploying Further was the right move for our communities. We’ve seen a direct impact to increase conversions on our websites and drive valuable leads to our sales teams.”
Amy Elliott, Sales & Marketing Manager, Life Care Services
“Within the first couple of weeks, I was getting messages from our sales directors saying, 'Oh my gosh! I love this.”
Coryanne Graham, VP Marketing & Brand, Oxford Senior Living
“FURTHER has been a game-changer and it would probably be one of the first two or three things I would recommend to a company in this industry that wants to improve their sales numbers.”
Austin John, Director of Marketing, Novellus Living
“Every dollar we spend needs to make a difference and FURTHER has helped us be seen on google, leverage our web presence, and stretched our marketing across the digital spectrum. This partnership has been a game changer for us.”
Cindy Robinson, VP Sales & Marketing, Capri Senior Living
“I knew Further was going deliver some value, it’s delivered that and so much more. Our sales teams now enter into conversations with knowledge, which increases the quality of each opportunity.”
Jodie Roberts, Director of Marketing, Senior Services Of America
The Further team can have your communities up and running in
as little as two weeks.
We take care of the hard work, so your sales and marketing team can focus on what they do best.
We're so confident in our solutions, we'll let you try them for free.
Start a trial today and see for yourself.
Let us help you take your digital experience further towards engaging, qualifying, and converting more leads.